Returns and Refund
Returns:Our return and refund policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days (depending on the payment method).
If the device does not match the warranty conditions, then your refund may be denied.
Late or missing refunds:If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org .
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges:We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and we will send you an address of nearest local partner store where you can exchange the item or give you further instructions on this matter.
Shipping costs:Please contact us at firstname.lastname@example.org to agree on the most convenient method of return.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.